Explanation of Cookies:Cookies are small pieces of text used to stored information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you. These “cookies” can be divided into 4 types each of which is outlined below.
Strictly Necessary Cookies are essential:This type of cookies in order to enable you with fundamental service of our website, such as visit our website or make a purchase, these cookies are essential. Without these cookies services we will not be able to fulfill your request.
Performance Cookies:This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For instance we utilize Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established. If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and services, and it may reduce the support or information that we can provide you.
Functionality Cookies:These cookies allow the website to remember choices you make and provide enhanced, more personal features so that we can provide you with better services and improve our operation models. If you reject these cookies, you may not be able to use certain functions of our websites.
Targeting Cookies or Advertising Cookies:These cookies are used collect information about your browsing habits in order to make advertising more personalize to you. These cookies may remember the websites you have visited and share them with the third parties such as advertisers. If you reject these cookies, you may not be able to use certain functions of our websites and services, and it may affect your experience.
Social networking cookies:These are used to enable you to share pages and content on our websites and services through third-party social networking and other websites. These cookies may also be used for advertising purposes. If you reject these cookies, you may not be able to use certain functions of our websites, and it may affect your experience.
Controlling and Opting-Out of Cookies:You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings. If you choose to reject cookies, as noted above, you may not be able to use certain features of our websites and services.
Please confirm that when you agree with this privacy statement, your age is at least 16 years old or you have a guardian’s authorization. Please immediately contact us if you become aware that a child under 16 has provided us with personal data.
The definition of Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
We provide products and service to customers around the country and your personal data may be transferred to, and stored at, a destination outside the country. It may also be processed outside the country by staffs who work for Lilabali Xpress or one of our suppliers. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections descried in this policy. We also sufficiently consider about certain legal frameworks relating the processing of data.
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. For example, access to your personal data is strictly limited to our data controller, data processor, data protection officer who need access to such data to perform their assigned job duties. We have built up recovery system to prevent your data from destruction, loss, alteration, unauthorized disclosure caused by automatic technology.
It is important that you take precautions to protect against unauthorized access to your account credentials, and computer or other devices. “personal data breach “means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. If you notice such kind of personal data breach, please immediately contact us. We will investigate any complaint and notify the individual of the outcome of the investigation within a reasonable period.
Thank you for supporting Lilabali Xpress
We are always delighted to hear from our customers (even if it is a complaint). We are always thankful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied.
Please contact us if you have any questions, comments or complaints if you believe that Lilabali Xpress has not handled your personal data properly or that it has breached its privacy obligations.
The Technology Service Department of Lilabali Xpress will investigate any complaint and notify the individual of the outcome of the investigation within a reasonable period.
Definition of personal data:We collect the personal data you provide when you create an account to use our products and services or otherwise interact with us, such as when you fill in account information, contact us, participate in an online survey, use our online help or online chat tool.
Data you provide us:We collect the personal data you provide when you create an account to use our products and services or otherwise interact with us, such as when you fill in account information, contact us, participate in an online survey, use our online help or online chat tool.
Data about online shopping:If you make an eCommerce purchase, we collect personal data in related with the get products. This data includes your purchase data, such as your E-mail address, shipping address and other authentication information, as well as billing, shipping, and contact details.
Contact Form:If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Data about improving our services and products:When you visit our websites, we may collect data about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device’s approximate location to allow us to improve our products and services.
How we utilize your personal data:Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.
Lilabali Xpress determines and controls how to process your personal data as data controller for the following purposes:
Communicating with you:Subject to your prior express consent, we may use personal data to send you for marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for directly marketing purposes, please contact us to opt-out. We also may use your data to process and respond to your requests when you contact us. If you no longer wish to agree above services we provide, please contact us to opt-out.
Offering and measuring targeted advertisements and services:Subject to your prior express consent, we may use your personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. You are free to choose whether receive promotion information or not. If you no longer wish to agree above services we provide, please send e-mail to us to opt-out or choose “unsubscribe” to opt out in those e-mails.
Promoting safety and security:Subject to your prior express consent, we may use some technology measures to protect your personal data for helping verify accounts and user normal activities, as well as to promote data safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.
We may take technology measures to make sure your personal data record is complete and accurate, such as cookies and similar technologies and subject to your prior express consent, we may store our processing record of your personal data for ten years.
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. Based on protection for your privacy you have the following rights:
You have the right to contact us to know whether or not your personal data is being processed, and, where that is the case, access to the personal data and information, including but not limited to the purposes of the processing and the categories of personal data concerned.
You have the right to contact us to correct or delete your inaccurate personal data concerning. Taking into account the purposes of the processing, you are also free to have incomplete personal data completed, including by means of providing a supplementary statement.
You have the right to obtain from us the removal of personal data concerning yourself.
You have the right to contact us to set the restriction of processing, which limited our processing authorities.
You have the right to receive the personal data you provide in a structured, commonly used and machine-readable format and to transmit those data to a third party.
You have the right to contact us to make your objection on grounds relating to your particular situation, at any time to processing of personal data.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affect you. When you need to realize this right, please contact us to offer help.
To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain.You may contact us to exercise your rights. We will respond to your request within 30 days.
Please contact us when you find it necessary to delete your information.
Personal data for providing, improving, and developing our products and services. If this type of data is deleted, your account will be close because your account can not be used normally without this type of data.
Personal data that we use to communicate with you. If this type of data is deleted, we will be unable to contact you. Please make your decisions cautiously.
Personal data to offer and measure targeted advertisements and services. If this type of data is deleted, you will not receive the latest marketing news and personalized shopping services.
Personal data relating to promoting safety and security. If this type of data is deleted, your account will be strongly threatened that you may not use your account normally.
If you delete your data, we have no obligation to retain your data, and we may delete any or all of your data without liability. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, if required by law, or for legitimate purposes, such as analysis of non-personal data, account recovery, auditing our records, and enforcing our rights and obligations under our agreements.
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
Service provider: We share personal data with companies that provide services on behalf of us, such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located wherever we operate.
Corporate Affiliates and Corporate Business Transactions: We may share personal data with affiliated companies and business partners. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.
Legal Compliance and Security: It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside the country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
Google, Facebook, Twitter, Pinterest, etc.
Information of your activities on our website, for example, what products you like to browse, may be transferred to these third parties. You may receive Communication letters on advertising and marketing in your e-mail sent by us and/or selected third parties. You have the option to opt-out of receiving marketing communications from us and/or selected third parties. When you do not want to receive advertisements from us and/or selected third parties any more, you should opt-out by contacting us (e-mail) or click on the “unsubscribe” link in any email communications which you receive.
bKash, Rocket, Courier, SSL,etc.
If you make a purchase from our store, your payment and delivery information will be necessary to the trade. Your information may be transferred to third parties above and processed by them. We promise that appropriate or suitable safeguards, for example, encryption technology, will be provided to ensure security of your information this type of personal data is so important to your purchase activities that we strongly recommend you to think twice when you want to delete or object to the processing of these data.
Our website may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not share your information with them unless your permission or other legal basis authorizes us to do so. Please check these policies before you submit any personal data to these websites. We should not be liable for personal data breach caused by these third-party websites.
If you have any questions, please click here to contact us.